In any event of a guarantee claim, our liability is limited ONLY to the product supplied. It does not extend to consequential loss or damage arising from any product whether defective or not.

For the avoidance of doubt our liability does NOT extend to:

The installation or uninstallation costs associated with a stove, chimney, chimney-liner, chimney-parts

By purchasing from CLICKflue (a trading name of JPM Ltd.) you agree to this limited liability.

Any guarantee is applicable for the purchaser ONLY and is non transferable.

Note that we are an Internet business and deliver stoves and materials all over the UK. We cannot visit your premises at any stage to look at a fault or problem. We will though collect a faulty product from the address we delivered to as long as it is suitably packaged to our requirements (if within guarantee) and repair it (or replace a product with the same or similar) or we may, following discussion, instruct you to instigate the repair at our expense.